FAQs

What is the metal content of your jewellery?

All jewellery is a nickel and lead free base metal and rhodium plated. All jewellery is hypoallergenic and all pierced items have surgical-steel posts.

 

What are the lengths of your necklaces?

Usually, long necklaces are 31inch and short necklaces are 16inch. Please do contact us with a code number/name (e.g. N369 or Long Necklace, with.....) to confirm. 

 

What exhibition are you next at?

We travel to over forty exclusive exhibitions, across the UK. To find out where we are next, drop us a message on our contact page where we’d be happy to provide a list and complimentary tickets if requested.

 

How are items sent?

All items come new packed in bio-degradable plastic covering. All jewellery is presented in either a light grey / red / black organza gift bag which is complimentary.

 

I saw something at an exhibition, but can’t find it on your website, what do I do?

If you have seen a piece you like at one of our exhibitions, but can’t find it online to order, please do contact us below where we will assist you.

 

Any other questions, please do not hesitate to contact us at:

a: Topazglow Direct, 1st Floor, 166 Easterly Road, Oakwood, Leeds LS8 3AD.

t: +44 (0) 113 240 3355

e: sales@topazglowdirect.co.uk / jayden@topazglowdirect.com